New Release

Features and enhancements

  • Dropdown list custom field change to auto complete with search
  • Grammar check wording
  • Add Dropdown list office to staff profile setup
  • API for third party to create an incident
  • UI

Bug fixes

  • Fix engineer can’t to see incident in department
  • Fix Summer note not show control
  • Remove HTML tag when export report
  • Fix end user dashboard
  • Fix other bug

Features and enhancements

  • Enable Customer/End user tracking an incident
  • Net Promotor Score survey (NPS Score) auto and manually
  • NPS Score report
  • Participated incident
  • Default landing template when create new incident

Bug fixes

  • Fix engineer can’t to see incident in department
  • Custom error pop-up
  • Update CI(s) detail ,status error
  • Email alert template
  • Analytic report custom field
  • Sort audit trail report by date, time
  • Reset-password via email
  • UI/UX
  • Minor bug
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